THE PROBLEM: On 4 November 2021, A Real Estate Company paid its weekly bill cycle, which included some commission payments to its salespeople. The company considered itself to have a ‘strong’ set of systems around its payments and information security. On 5 November 2021, the company C.E.O. and Principal Licensee received a call from two […]

As a leader in a company, being able to lead takes a great part of your role. While you obviously can’t directly control your employees (and wouldn’t want to if you could) you carry the responsibility for how they behave under your management. But this doesn’t mean just taking it on the chin whatever your […]

Having clear insight into our natural characteristics – our natural behavioural patterns – helps us to understand our responses to people and situations in daily life. For example, suppose we have a sense of our instinctive reactions and are aware of what situations, conversations or actions cause us to respond uncooperatively and perhaps with low enthusiasm. […]

As businesses look to maximize productivity, collaboration is moving up the agenda. But what are the tricks to working as part of a team? Many people thrive in a collaborative environment, recognising the value of working alongside colleagues in pursuit of shared goals. Other professionals take a little more coercing, preferring to work on their […]